ABC 7 – HelpAction througout the country

Volunteers answer texts for help during pandemic, severe weather

People are stepping up their volunteer efforts through the El Paso-based nonprofit organization Nonprofit Exchange program called Help Action. 

El Paso Volunteers Answer Texts For Help During Pandemic, Severe Weather

EL PASOTexas  As El Paso continues on a warming trendthe rest of Texas is struggling to regain power and water in the aftermath of a crippling cold front that knocked out basic utilities for days.

El Pasoans  and people across the country  are volunteering to help that recovery from a distance.

People are stepping up their volunteer efforts through the El Paso-based nonprofit organization Nonprofit Exchange program called Help Action.

We created Help Action as an early response to COVID-19,” said executive director John Hernandez.

The person in need of assistance can specify that they can reimburse the volunteer for the itemsbut Hernandez said volunteers often pick up the tab without collecting payment.

Help Action has now expanded from El Paso to other parts of Texas and the United States.

Right now we’re helping everybody who has been displaced by the winter catastrophe in Austin and Dallas,” Hernandez said.

That dayan Austin resident shared a video to Facebooktagging Help Actionafter receiving a donation from a volunteer during last week’s severe snowstorm.

This lady from Boston was able to provide a 5-gallon water bottlemore water bottles and milk for me and my husband,” said Tasia Holliday from behind the camera.

Hernandez said in the year the nonprofit program has been in operationdemand and volunteerism has only increased.

This gives volunteers that power back where they can feel like they’re doing something for the community,” Hernandez said.

The Nonprofit Exchange is working with local food pantries to connect people with essential items.

“Saw this online filled it out and thought nothing will happen, but today I received a text saying the food was being delivered. I was surprised. Received constant updates and texted with both the wife and husband. When the delivery was made I was so grateful and surprised by the amount that was given to me. You both are amazing and I’m truly thankful and blessed. Thank you so much and thanks a million to this organization for doing what you do. God bless!!!” – Austin Delivery Recipient

Nonprofit Partnerships

During the coronavirus pandemic, thousands of volunteers through agencies across America are stepping up to deliver supplies to our most vulnerable. A majority of these organizations rely on manual communication methods to reach their volunteer base, which can be ineffective. 

HelpAction is seeking partnerships with nonprofit organizations and volunteer groups who wish to organize their volunteers to better serve those in crisis during these difficult times. opened public requests on May 22, 2020 and have been recruiting volunteers in El Paso, TX over the past month. Simply visit to learn more!

HelpAction is a volunteer based organization launched by the Nonprofit Exchange, a 501(c)3 nonprofit organization, based in El Paso, Texas providing digital fundraising and technology tools to over 100 nonprofits across the nation.